1-800-221-4020
Menu

Our branch lobby locations are temporarily closed. Our drive-up teller windows and ATMs remain open and we strongly encourage you to use our safe, convenient online, mobile or telephone banking services. To make an appointment, use our easy online scheduler.

Due to high call volume, hold times are longer than usual. We apologize for the inconvenience.

I NEED HELP WITH....RECOMMENDATION
 
SBA PPP Loan
 
As of June 30, 2020 the SBA stopped accepting new applications for PPP loans. Workers will be accepting loan forgiveness applications starting July 6.
 
 
Loan/Mortgage Payments
 
You may be eligible for skip-a-pay, refinance or loan modifications.1
Call 1-800-221-4020 and choose option 1 to get the member menu. Then choose option 5 to speak to our Member Solutions team.
 
 
Student Loan Payments
 
You may be eligible to defer payments for up to 3 months.2
Call 1-800-723-2210 to speak with the University Accounting Services.
 
 
Credit Card Payments
 
You may be eligible for assistance.
Call the number on the back of your credit card for assistance. As always, you can continue to manage your account online or via the mobile app.
 
 
Obtaining a Low-Rate Loan
 
You may be eligible for a short-term loan as low as 1.90% APR.3 Learn more.
Call 1-800-221-4020 and choose option 1 to get the member menu. Then choose option 4 to speak to a live, local loan representative.
 
 
Applying for a Credit Card
 
You may be eligible for our Platinum Card which provides an extended introductory rate and can save you money. Apply Now.
 
Paying Over the Phone
 
We are waiving all ACH fees for loan payments made via our Member Information Center.4
Call 1-800-221-4020 and choose option 1 to get the member menu. Then choose option 2 to speak to a live, local representative.
 
 
Everyday Banking
 
Cashflow Budgeting
 
Get individualized recommendations from your personal financial coach.
Call 1-800-221-4020 and choose option 1 to get the member menu. Then choose option 2 to setup a free appointment.
 
 
Branch Appointments
 
Make an appointment or change one that was previously scheduled.
Call 1-800-221-4020 and choose option 1 to get the member menu. Then choose option 2 and a live, local representative will help with those arrangements.
 
 
Inactive/Dormant Accounts
 
 
We will be temporarily delaying inactive/dormant account fees. Please disregard any letters requesting inactive/dormant account fees until at least June 1, 2020.
 
 
Unemployment Questions
 
 
Read the Massachusetts COVID-19 Unemployment FAQs.
 


Branch Availability

Make an appointment online or call 1-800-221-4020.
Temporarily not handling transactions for members of other credit unions.

BRANCH LOCATIONBRANCH STATUS
24/7 DRIVE-UP ATM
DRIVE-UP WINDOW
 
Athol
107 Tower Road
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
Chelmsford
6 Turnpike Road
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Chelmsford Hannaford
66 Drum Hill Road
 
 
Lobby temporarily closed.
By appointment only.
 
 
Walk-up Video Teller Machine/ATM available during Hannaford hours.

 
 
Fitchburg
815 Main Street
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Monty Tech
1050 Westminster Street
 
 
Temporarily closed.
 
Gardner
171 Main Street
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Groton
308 Main Street
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Hudson PlanIt
3 Highland Commons East
 
 
Lobby temporarily closed.
By appointment only.
 
 
Lancaster
145 Main Street
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Leominster
881 Merriam Ave.
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Leominster
319 North Main Street
 
 
Temporarily closed.
 
Leominster WalMart
11 Jungle Road
 
 
Lobby temporarily closed.
By appointment only.
 
 
Walk-up Video Teller Machine/ATM available during WalMart hours.

 
 
Lunenburg
603 Massachusetts Avenue
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Orange
32 New Athol Road
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Townsend
221 Main Street
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Westford
294 Littleton Road
 
 
Lobby temporarily closed.
By appointment only.
 
 
check mark icon
 
check mark icon
 
Worcester PlanIt
301 Grove Street
 
 
Lobby temporarily closed.
By appointment only.
 

Stay Alert

Criminals often find opportunities in crisis. Workers will never request any personal information (such as account numbers, passwords, PINS, Social Security Numbers, etc.) via an unsecure email. Workers will never call you directly and ask you for confidential information unless you have called us and we are returning your call. Learn more about Coronavirus related scams from the Federal Trade Commission.

Utilize These Reliable Community Resources

Center for Disease Control (CDC)    |    World Health Organization    |    Mass.gov

 

As we continue to monitor this public health concern, we will provide updates to this page as needed.

Disclaimer

1 Only available to members in good standing.

2 The loan servicer for WCU Student Loans is University Accounting Services (UAS). To request a forbearance related to COVID-19, student loan holders must call UAS directly by telephone at 1-800-723-2210. The borrower/co-borrower must explain how COVID-19 has affected their ability to repay their student loans and provide any additional related information.

3 The Annual Percentage Rate (“APR”) on a Workers’ Stop Gap loan is as low as 1.90% APR up to 18 months, with a minimum of 6 months. The above APR represents the lowest possible rate currently offered. Rates subject to change without notice. Offers may be withdrawn at any time. Workers Credit Union membership required. Must be at least 18 years old to be eligible. Subject to our normal credit requirements. No application fee. One loan per member.

4 Member must be in good standing to qualify for the fee waiver.

A Safe Place for Your Money

As a member of Workers, take comfort in knowing that every dollar you deposit is safe, secure, and 100% insured. All deposits are fully insured by a combined insurance coverage of the NCUA, up to $250,000, and the MSIC covers the rest. Now that’s safe keeping.