Note-passing for the 21st century
Tell us what you need, what you’re thinking, what you hope to accomplish. Whether it’s for a personal account, your growing business, your long-term planning or anything else, we’re eager to help. Fill out and submit the form below so we can respond and discuss. A good relationship starts with good communication. Whether it’s an in depth question or looking for hours and locations. We are here.
We do not recommend sending personal information such as account numbers, social security numbers or personal information via email or posting on any social media platform.
Phone
We would love to hear your voice! Give us a call at 800-221-4020 for questions on your account. Our member service representatives will be happy to assist you.
- Access your account 24/7 with our automated phone system at 800-221-4020 Option 1.
Have a general question or comment, but not enough time to call? Email us at wcu@wcu.com. We will typically respond same business day.
In-Person
With 15 branches located through North Central Mass we are just a stone throws away. Sit with a branch representative to discuss how we may be of service. Find a branch near you.
Online Form
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General questions and comments are encouraged but please do not post your account number or any personal information. Sensitive issues are best directed to our member service department at 800-221-4020.
Lost or Stolen Cards
- To report a lost/stolen credit card please call: 800-558-3424
- To report a lost/stolen debit/ATM card please call: 866-842-5208
